Privacy Policy

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Your privacy is important to Sukanya Sivakumar. This privacy policy (“Policy”) provides information about the personal information that we collect, and the ways in which we use that personal information. Please read the Policy in totality to learn about our information gathering and dissemination practices. The Policy is subject to change at any time and we are not obliged in any manner to give prior notice for the same. To be aware of any changes to our Privacy Policy, please review this Policy periodically. By visiting this Website you agree to be bound by the terms and conditions of this Policy and Terms of Use. If you do not agree with the aforesaid, please do not use or access our Website. By mere access or use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

1. Information We Collect

We collect information that helps us identify you and deliver our services. This includes:

Contact Details: Your name, email address, phone number, and physical address.
Session Details: Information about your event or shoot (date, location, participant names).
Payment Info: Details required to process deposits or print orders (handled securely through our payment processors).
Client Content: Any photos or artistic preferences you share with us during the planning phase.

2. How We Use Your Information

We use your data to make your experience smooth and customized. Specifically, we use it to:

Confirm your bookings and send session reminders.
Create and deliver your private digital galleries.
Ship physical prints or albums to your doorstep.
Improve our website flow and artistic offerings.
Keep you updated on seasonal specials (you can opt-out of marketing at any time).

3. Cookie Policy & Digital Tracking

We use data collection devices such as “cookies” (“Cookies”) on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. Cookies are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of Cookies. We place both permanent and temporary Cookies in your computer’s hard drive. The Cookies do not contain any of your personally identifiable information. We also use Cookies to allow you to enter your password less frequently during a session where a ‘session’ is defined as one individual visit to the Website. and for information that helps us improve the services offered to you by the Website. Most Cookies are “session cookies,” implying that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our Cookies if your browser permits, although in that case you may not be able to use certain features on the Website

4. Image Privacy & Protection

Private Galleries: Your final images are hosted in password-protected galleries. We do not share these links with anyone but you.
Data Security: We use industry-standard security to protect your images while they are stored on our servers.
Archiving: While we strive to back up your final images, we are not a permanent storage service. We recommend downloading and backing up your photos immediately upon delivery.

5. Sharing Your Information

We don’t sell your personal data. We only share info with trusted partners when it’s necessary to do our job, such as:

Payment Processors: To handle your transactions securely.
Professional Labs: To print and ship your physical products.
Legal Requirements: If required by law (e.g., a court order), we may disclose necessary information.

6. Model Release & Promotional Use

Unless you specifically request otherwise in writing, we may use a selection of images from your session to showcase our work on our website, social media, or in printed portfolios. We will never share your sensitive personal contact info alongside these images.

7. Third-Party Links

Our site may contain links to other websites (like a gallery hosting platform). We aren't responsible for their privacy practices, so we encourage you to read their policies too.

8. Your Rights

You can ask us to update your info, delete your account, or stop sending you marketing emails at any time. Just send us a quick note at : sukanyasivakumar.work@gmail.com

9. Image Storage & Archiving Policy

Active Gallery Period: Your final edited images will be hosted in a private digital gallery for [e.g., 3 or 6] months following the delivery date. We recommend you download and back up your high-resolution files to at least two separate locations (e.g., a physical hard drive and a cloud service) immediately upon receiving the link.
Archival Storage: After the active gallery period expires, images may be moved to "cold storage" or deleted from our primary servers to make room for new client work.
Retrieval Fee: If you lose your images and request a gallery reactivation after the initial hosting period, a retrieval fee will apply, provided the files are still available in our archives.
Permanent Deletion: We do not offer permanent or "lifetime" storage. [e.g., One year] after your session date, Sukanya Sivakumar reserves the right to permanently delete all files (including RAWs and final JPEGs) from our systems without further notice.
Liability: While we use professional-grade storage solutions, we are not liable for data loss due to server failure, technical glitches, or third-party hosting issues. Once the files are delivered to you, the primary responsibility for long-term storage rests with the client.

10. Contact Us

For any questions regarding your data or these terms, please write to us at : sukanyasivakumar.work@gmail.com